Privacy Policy

At B.B Enterprises & Electric, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and use our services. By using our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you when you use our website, request services, or communicate with us. The types of information we may collect include:

• Personal Information:
  Name, email address, phone number, mailing address, and other contact details provided by you.
  
  
• Service Information:
  Details regarding the services you inquire about or request, including your property address, service history, and preferences.
  
  
• Technical Information:
  IP address, browser type, device type, and browsing behaviour on our website are collected through cookies and analytics tools.
  
  

2. How We Use Your Information

We use your information to:

• Provide the services you request, such as solar panel installation, AC repairs, and electrical services.
  
  
• Communicate with you regarding appointments, service updates, promotions, and other relevant information.
  
  
• Improve the functionality and user experience of our website.
  
  
• Process payments, invoices, and service agreements.
  
  
• Respond to inquiries and provide customer support.
  
  

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data. This includes the use of encryption, secure servers, and restricted access to sensitive information. While we take reasonable precautions, please be aware that no data transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist in delivering our services, such as payment processors, installers, and maintenance providers. These third parties are obligated to keep your information confidential and use it only for the purpose of delivering the services you requested.

We may also disclose your information if required by law, regulation, or legal process.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us track your preferences and improve the website’s functionality. You can choose to disable cookies through your browser settings, but this may affect some features of the website.

We may also use third-party analytics tools (e.g., Google Analytics) to track and analyze website usage. These tools help us understand how users interact with our website, enabling us to improve services.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
  
  
• Correction: Request corrections to any inaccurate or incomplete personal information.
  
  
• Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  
  
• Opt-Out: Opt-out of marketing communications by following the unsubscribe link in any email or by contacting us directly.
  
  

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

7. Third-Party Websites

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these sites before sharing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the date at the bottom of this page. We encourage you to review this policy periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

B.B Enterprises & Electric
[Address]
[Phone Number]
[Email Address]